Recto · The starting point
What the site did before
An earlier project had delivered a site and then vanished. Every question about updating legal intake content depended on reaching someone who no longer worked on it.
Case file 20 · Immigration
When it comes to legal intake, the site now comes with its own instructions for keeping it. Cover arrangements are a matter of reading a document, not interviewing former staff.
Before the build
Verso · The problem
What that meant day to day
With legal intake, approval routes, update procedures and test steps existed in no written form. When the usual contact was away, the site simply froze.
What we built
The handover includes a page inventory, update instructions, a contact list and a brief check of the route to an intake callback, subject to the firm's conflict review. It names an owner and a backup reviewer for attorney admissions and the firm's consultation process.
- Page inventory
- Maintenance notes
- Backup reviewer
- Form check instructions
- Support contacts
Next
See this built for your firm's intake
A live walk-through with your practice areas, offices and inquiry routes on the screen, including the page inventory work from this file. Live in 7 days from the first invoice.
Timeline
25 working days after content approval, including staff review and handover.
- Day 0
Content approved
The firm signs off the wording. The working days are counted from here.
- Build
Built and tested
The 5 items in this file, set up on the firm's own site.
- Review
Staff review
The firm's team reviews the build before handover, inside the same working days.
- Day 25
Handover
The finished work passes to the firm's team, on the last of the working days.
What changed
When it comes to legal intake, the site now comes with its own instructions for keeping it. Cover arrangements are a matter of reading a document, not interviewing former staff.
Launch-day me was grateful for the legal intake pages. Holiday-returning me was grateful for the documentation. The second gratitude lasts longer.
Questions about this file
01How long did the immigration advice and casework firm build take?
25 working days after content approval, including staff review and handover. The count starts when the firm approves the content, so the firm sets the start date.
02Which plan covers work like this?
Everything used here sits inside managed hosting and weekly detail updates, which come with every plan, from $137 a month. The build fee is invoiced only after launch.
03Why is the firm not named?
Client firms are anonymized on purpose. The case study names the kind of practice, the region and the size, and the quote is attributed to the person who gave it, with their permission.
04Does the intake on a client site give legal advice?
No. The intake asks for the details the firm needs to reply and routes the inquiry. It is not legal advice, it never comments on the merits of a matter, and submitting an inquiry does not create an attorney-client relationship. We are not a law firm, attorney or legal service provider.
Talk to the studio
From $137 a month, live in 7 days, build fee invoiced after launch. Book a demo, or email the studio and a person replies within one working day.