Case file 08 · Criminal defense

When it comes to legal intake, people can read the relevant section on screen, and staff can link straight to it. The printable version stays available for those who prefer a hard copy.

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Before the build

Recto · The starting point

What the site did before

Everything a legal intake visitor needed was technically available, inside a document formatted for a filing cabinet.

Verso · The problem

What that meant day to day

With legal intake, one document covered everything and signposted nothing. Answering a simple question meant attaching the entire file and wishing the caller luck.

What we built

The material covering attorney admissions and the firm's consultation process now lives in headed, linkable page sections. Anchor links reach individual answers, and a printable summary survives for those who want one.

  • HTML reference pages
  • Descriptive headings
  • Section links
  • Printable summary

Next

See this built for your firm's intake

A live walk-through with your practice areas, offices and inquiry routes on the screen, including the html reference pages work from this file. Live in 7 days from the first invoice.

Book a demo

Timeline

25 working days after content approval, including staff review and handover.

  1. Day 0

    Content approved

    The firm signs off the wording. The working days are counted from here.

  2. Build

    Built and tested

    The 4 items in this file, set up on the firm's own site.

  3. Review

    Staff review

    The firm's team reviews the build before handover, inside the same working days.

  4. Day 25

    Handover

    The finished work passes to the firm's team, on the last of the working days.

What changed

When it comes to legal intake, people can read the relevant section on screen, and staff can link straight to it. The printable version stays available for those who prefer a hard copy.

The legal intake details did not change. The format did, and suddenly the information works.

Esther FoxcroftClient services coordinator, Criminal defense practice, Baton Rouge, Louisiana

Questions about this file

01How long did the criminal defense practice build take?

25 working days after content approval, including staff review and handover. The count starts when the firm approves the content, so the firm sets the start date.

02Which plan covers work like this?

Everything used here sits inside practice area pages and search, answer and ai visibility, which come with every plan, from $137 a month. The build fee is invoiced only after launch.

03Why is the firm not named?

Client firms are anonymized on purpose. The case study names the kind of practice, the region and the size, and the quote is attributed to the person who gave it, with their permission.

04Does the intake on a client site give legal advice?

No. The intake asks for the details the firm needs to reply and routes the inquiry. It is not legal advice, it never comments on the merits of a matter, and submitting an inquiry does not create an attorney-client relationship. We are not a law firm, attorney or legal service provider.

Talk to the studio

From $137 a month, live in 7 days, build fee invoiced after launch. Book a demo, or email the studio and a person replies within one working day.