Recto · The starting point
What the site did before
The legal intake content assumed a wide screen and a patient reader. Mobile visitors got a condensed menu and a long scroll before any way to make contact.
Case file 02 · Personal injury
With legal intake, the mobile path now ends where it should: at an inquiry. Guiding callers through the menu has stopped being part of anyone's job.
Before the build
Verso · The problem
What that meant day to day
When it comes to legal intake, visitors opened one menu section after another just to piece together the offer and locate the right contact route. When customers asked where to click, staff could not give a short answer.
What we built
On phones, a stripped-back menu leads with an overview and attorney admissions and the firm's consultation process, ending at an unmistakable inquiry button. Page sections follow the sequence of real visitor questions rather than internal structure.
- Mobile navigation
- Short page sections
- Visible contact action
- Readable text sizing
Next
See this built for your firm's intake
A live walk-through with your practice areas, offices and inquiry routes on the screen, including the mobile navigation work from this file. Live in 7 days from the first invoice.
Timeline
15 working days after content approval, including staff review and handover.
- Day 0
Content approved
The firm signs off the wording. The working days are counted from here.
- Build
Built and tested
The 4 items in this file, set up on the firm's own site.
- Review
Staff review
The firm's team reviews the build before handover, inside the same working days.
- Day 15
Handover
The finished work passes to the firm's team, on the last of the working days.
What changed
With legal intake, the mobile path now ends where it should: at an inquiry. Guiding callers through the menu has stopped being part of anyone's job.
I can text the legal intake link mid-conversation and know the person will find the button. I used to have to talk them through the menu step by step.
Questions about this file
01How long did the personal injury claims firm build take?
15 working days after content approval, including staff review and handover. The count starts when the firm approves the content, so the firm sets the start date.
02Which plan covers work like this?
Everything used here sits inside pages that open instantly and practice area pages, which come with every plan, from $137 a month. The build fee is invoiced only after launch.
03Why is the firm not named?
Client firms are anonymized on purpose. The case study names the kind of practice, the region and the size, and the quote is attributed to the person who gave it, with their permission.
04Does the intake on a client site give legal advice?
No. The intake asks for the details the firm needs to reply and routes the inquiry. It is not legal advice, it never comments on the merits of a matter, and submitting an inquiry does not create an attorney-client relationship. We are not a law firm, attorney or legal service provider.
Talk to the studio
From $137 a month, live in 7 days, build fee invoiced after launch. Book a demo, or email the studio and a person replies within one working day.